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Plextor gone insane ?, Plextor threatens software developer ...
JeanLuc
post May 28 2005, 01:32
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Don't know whether this is the right place to be, but this is unbelievable ...

read here:

http://club.cdfreaks.com/showthread.php?t=138061


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The name was Plex The Ripper, not Jack The Ripper
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tool++
post Jun 1 2005, 23:12
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For the record, they really don't seem happy about it. This one support staff bloke seemed rather stressed out. Poor guy.
QUOTE
How?
4 messages
James Cleveland <x@gmail.com>  Sat, May 28, 2005 at 7:05 PM
Reply-To: James Cleveland <x@gmail.com>
To: x@plextor.com
How can you take full advantage of you burner on linux now you
destroyed pxlinux?
Seeing as the paid tools are windows only.

Give me a good, reasonable solution - or maybe it would be wise to
reconsider your attitude to thoughtlessly swiping freeware developers
from the face of the earth.

Thanks.
Tech Support <x@plextor.com>  Tue, May 31, 2005 at 12:43 PM
To: James Cleveland <x@gmail.com>
James,

Thank you for contacting Plextor Support.

The issue with supporting Linux is that there are just too many distros
out there, and most distros have their own way of doing things.

Developing software for multiple operating systems: Windows, Mac OS, RPM
based distros such as Redhat, Mandrake (or whatever they are calling it
this week), SUSE, etc; Debian based distros such as Linspire, Debian,
Slackware, etc; or even distros like Gentoo that you compile from
scratch, and so on... and so forth, is just way too expensive for any
company to do.

My advice would be to try using the latest release of K3B with the
drive. While K3B may not give you the full benefit of the drive, you
will at least be able to get more use out of it than with most other
burning packages that have been written for Linux.

Thank you,

Keith.
Plextor America Support Team.

James Cleveland <x@gmail.com>  Tue, May 31, 2005 at 12:57 PM
Reply-To: James Cleveland <x@gmail.com>
To: Tech Support <x@plextor.com>
I discovered yesterday that there was a great software package written
for use with a linux operating system, that allows linux users to get
the most out of their drive!

However, it seems that this package was legally threatened by plextor
itself, for "unfair business practices".

Why is the company not developing for an OS because it is "too
expensive", and then sending legal notices to those who do?

Thanks for the swift responce.

--
James Cleveland
Tech Support <x@plextor.com>  Tue, May 31, 2005 at 1:23 PM
To: James Cleveland <x@gmail.com>
I will not get into the legal aspect of Plextor going after any company
for any reason... or not going after any company for any reason. That is
beyond the scope of my position, and quite frankly, beyond the scope of
my interest.

The bottom line is that Plextor does not support Linux. Nor is Plextor
obliged to support Linux in any way, shape or form.

As a Linux user, you should be aware that device driver support and
software support for the OS is sketchy at best. We all live with it, we
all deal with it, we all get by.

I use Debian at home and I use K3B. I can burn on anything that I throw
into any of my burners, and if any software vendor chooses not to
support Linux, my world doesn't stop spinning because of it. In short, I
deal with it and move on.

Thank you,

Keith.
Plextor America Support Team.


This post has been edited by tool++: Jun 1 2005, 23:13


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Posts in this topic
- JeanLuc   Plextor gone insane ?   May 28 2005, 01:32
- - dreamliner77   That's absurd.   May 28 2005, 01:38
|- - Mr_Rabid_Teddybear   QUOTE (dreamliner77 @ May 27 2005, 04:38 PM)T...   May 28 2005, 01:51
|- - Mike Giacomelli   QUOTE (dreamliner77 @ May 27 2005, 04:38 PM)T...   May 28 2005, 03:17
- - mtm   QUOTE (JeanLuc @ May 28 2005, 02:32 AM)Don...   May 28 2005, 03:03
- - evereux   I have been a long time user of Plextor devices. I...   May 28 2005, 08:39
- - tool++   I've just emailed the register - hopefully the...   May 28 2005, 09:54
- - cerberus   We buy a drive with "median" dvd write q...   May 28 2005, 12:48
- - JeanLuc   I could understand Plextor's policy if they re...   May 28 2005, 13:10
- - Moonwhaler   I just send an email regarding this topic to ...   May 28 2005, 13:34
- - dreamliner77   submitted at OSNN.net   May 28 2005, 18:00
|- - Halcyon   Somebody could tipe Mike at Inq and ppl at Reg. On...   May 28 2005, 18:31
- - Triza   Heh, I am a 1st time Plextor buyer. I bought PX-...   May 28 2005, 19:31
|- - johny5   QUOTE (Triza @ May 28 2005, 10:31 AM)Heh, I...   May 28 2005, 21:00
|- - JeanLuc   QUOTE (johny5 @ May 28 2005, 08:00 PM)It woul...   May 28 2005, 21:48
|- - mtm   QUOTE (JeanLuc @ May 28 2005, 10:48 PM)In fac...   May 28 2005, 23:22
- - Squeller   They've probably gone mad. It's a major pa...   May 28 2005, 19:40
- - rjamorim   Good thing I never wasted my money on their overpr...   May 29 2005, 03:34
|- - westgroveg   QUOTE (rjamorim @ May 29 2005, 02:34 PM)Good ...   May 29 2005, 05:03
|- - LIF   QUOTE (rjamorim @ May 28 2005, 10:34 PM)Good ...   May 30 2005, 03:12
|- - spoon   >So who is second in quality behind plextor? Ar...   May 30 2005, 14:58
|- - JeanLuc   QUOTE (spoon @ May 30 2005, 01:58 PM)I have l...   May 30 2005, 15:31
|- - spath   QUOTE (JeanLuc @ May 30 2005, 06:31 AM)QUOTE ...   May 30 2005, 20:42
- - QHOBBES 2.0   I thought about buying a Plextor drive for some ti...   May 29 2005, 06:36
|- - Synaptic Line Noise   So who is second in quality behind plextor? Are th...   May 29 2005, 09:33
- - Triza   Synaptic Line Noise, I have various commitments i...   May 29 2005, 09:53
- - emtee   Considering most Plextor's buyers are enthusia...   May 30 2005, 15:50
|- - JeanLuc   QUOTE (emtee @ May 30 2005, 02:50 PM)Would Li...   May 30 2005, 16:52
- - spoon   >You could have asked Andre Wiethoff about it ....   May 30 2005, 16:00
|- - johny5   I've got a rebranded liteon (sony) dvd-rom and...   May 30 2005, 16:19
- - Sebastian Mares   I was very happy with my LITE-ON LTR-52246S CD bur...   May 30 2005, 16:37
- - Triza   Since I would like to use that C1 C2 tests which r...   May 30 2005, 19:35
|- - JeanLuc   QUOTE (Triza @ May 30 2005, 06:35 PM)Since I ...   May 30 2005, 20:52
- - spoon   >Seriously, he really reverse engineered it him...   May 31 2005, 00:20
|- - spath   > Lets just say I had a working disable first s...   May 31 2005, 20:57
- - spoon   >Of course you did. There you go again...alwa...   Jun 1 2005, 13:50
|- - spath   QUOTE (spoon @ Jun 1 2005, 04:50 AM)>Why d...   Jun 1 2005, 23:58
|- - Doktor_Lorenz   QUOTE (spath @ Jun 1 2005, 11:58 PM)QUOTE (sp...   Jun 2 2005, 01:57
- - Moonwhaler   Hi there! For all who can read German here is...   Jun 1 2005, 15:14
- - Digga   it's been covered on AfterDawn too.   Jun 1 2005, 17:01
- - rjamorim   Any opinions on Pioneer? I have been eyeing their ...   Jun 1 2005, 20:52
- - beto   I don't know about pioneer but I recently boug...   Jun 1 2005, 21:23
|- - rjamorim   QUOTE (beto @ Jun 1 2005, 05:23 PM)It's p...   Jun 1 2005, 21:35
- - beto   I also have one of those DVD readers, but to be ho...   Jun 1 2005, 22:06
- - tool++   For the record, they really don't seem happy a...   Jun 1 2005, 23:12
|- - yahknow1   " I will not get into the legal aspect of Ple...   Jun 2 2005, 00:23
- - westgroveg   QUOTE Today I have received a letter from a lawyer...   Jun 2 2005, 00:40
- - Digga   QUOTE (westgroveg @ Jun 2 2005, 12:40 AM)So P...   Jun 2 2005, 01:12


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