Hello..after dealing with nero support before i'd much prefer not to.

Can someone please tell me what the problem may be? Whether i use nero express or NBR my burns only ever get to 95% then fail (happens with .nrg .iso and normal audio/data.)

I have made no hardware changes to my computer in the past year and it used to work perfectly fine (i have also tried various cdr's from various manufacturers, so it can't be that i'd imagine.)

I saved a log, but have no idea how to upload it here, so i'll C&P it.

Thank you to anyone who tries to help.

S.


Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 11/11/2003 14:49:52
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 19:18:06
Nero version: 6.3.1.6
Recorder: <_NEC NR-7800A> Version: 1.0B - HA 1 TA 1 - 6.3.1.6
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <SAMSUNG DVD-ROM SD-616 >Version: F000 - HA 1 TA 0 - 6.3.1.6
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 4D040H2 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SAMSUNG DVD-ROM SD-616 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : _NEC NR-7800A atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
SAMSUNG DVD-ROM SD-616 D: CDRom0
_NEC NR-7800A E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 639MB (654348kB)
Free physical memory: 382MB (391424kB)
Memory in use : 40 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

24.3.2004
CD Image
14:21:11 #1 Phase 75 File dlgbrnst.cpp, Line 1841
JustLink activated

14:21:11 #2 Text 0 File Reader.cpp, Line 118
Reader running

14:21:11 #3 Text 0 File Writer.cpp, Line 124
Writer _NEC NR-7800A running

14:21:11 #4 Text 0 File Burncd.cpp, Line 3198
Turn on Disc-at-once, using CD-R/RW media

14:21:17 #5 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 355490 ( 79:01.65)

14:21:17 #6 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

14:21:17 #7 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: _NEC NR-7800A;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

14:21:17 #8 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

14:21:17 #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
2 indices, index0 (150) not provided
original disc pos #0 + 355491 (355491) = #355491/78:59.66
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 355491 blocks [_NEC NR-7800A ]
--------------------------------------------------------------

14:21:17 #10 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [_NEC NR-7800A ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 728352768, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
355491 | lead-out | 1 | 0x00 | 0x41

14:21:17 #11 Phase 24 File dlgbrnst.cpp, Line 1841
Caching of files started

14:21:18 #12 Text 0 File Burncd.cpp, Line 4214
Cache writing successful.

14:21:18 #13 Phase 25 File dlgbrnst.cpp, Line 1841
Caching of files completed

14:21:18 #14 Phase 36 File dlgbrnst.cpp, Line 1841
Burn process started at 16x (2,400 KB/s)

14:21:18 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2342
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

14:21:18 #16 Text 0 File Mmc.cpp, Line 15268
StartDAO : CD-Text - Off

14:21:18 #17 Text 0 File Mmc.cpp, Line 19864
Set BUFE: JustLink -> ON

14:21:18 #18 Text 0 File Mmc.cpp, Line 15555
CueData, Len=32
41 00 00 14 00 00 00 00
41 01 00 10 00 00 00 00
41 01 01 10 00 00 02 00
41 aa 01 14 00 4f 01 42

14:26:03 #19 SCSI -1135 File Cdrdrv.cpp, Line 1437
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03740000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x04 0xE3 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

14:26:03 #20 CDR -1135 File Writer.cpp, Line 304
Write error

14:26:03 #21 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

14:26:03 #22 Text 0 File dlgbrnst.cpp, Line 1699
Set remaining time: 0:00,000 (0ms) -> OK

14:26:03 #23 Phase 38 File dlgbrnst.cpp, Line 1841
Burn process failed at 16x (2,400 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 28/10/2003 10:02:00 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 29/08/2002 01:27:50 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 1 (Security Option)

I am sorry but your aro not in a Nero support forum.
It could be more efficient to ask Ahead technical support.

I kinda started with that sentence for a reason. Have you ever dealt with them? I'd imagine no.

Try this:
http://www.hydrogenaudio.org/forums/index....ndpost&p=184963

Didn't work.....can't be anything else other than a prob with my cd-rom.

Done the reg clean part, (deleted a whole bunch of files to free up 10Gb incase it was a problem with space as i only had 3gb left then a full defrag) didn't work......

Six failed burns later it seems like it would be more cost effective just to replace my drive.

Anyhoo.....thanks for pointing me in a helpful direction nonetheless.

you can try getting a lens cleaning disc.

Barring that, sounds like the drive may be knackered.