Thank you very much for not helping one bit! None of your messages proved to be sufficiently informative for helping me solve this problem.

Who did you pay for their services?

What terrible service you've received here. I'd ask for your money back if I were you.

EDIT: Jan - you're too quick!

If I could have done less, I would have.

It seems we are not qualified to help with your problem.

Try here.

http://www.drphil.com/show/show_listings.jhtml

Thanks for spamming my private message inbox with questions which would have been answered if you had read Nero's manual.