Not sure if this is the right place to post but anyway Rarewares seems to be down. I get redirected to a page that says This Account Has Been Suspended
@Rjamorim: HELLLP!!!!
Full Version: Rarewares.org website down
QUOTE(audiomars @ Dec 30 2006, 00:20) 
Not sure if this is the right place to post but anyway Rarewares seems to be down. I get redirected to a page that says This Account Has Been Suspended
@Rjamorim: HELLLP!!!!
uhoh!
Oh nos! Even though it says Billing/Support (it's a generic cPanel page) I hope this is not a legal issue.
Tomorrow is the last day of the year, so it's probable someone forgot to prolong a subscription... 
No idea! I was enjoying christmas here at my parents town, and then all hell broke loose.
The problem is that, since I'm here, I can't call ScorLibran (the guy that pays hosting) because he is in Salt Lake City. I'll try mailing him, but he's not the fastest replier...
I also lost ftp access, but I hope everything is still there.
I'll try to keep you informed.
Edit: Maybe some nice guy in USA would be willing to send him a SMS message?
If you can, please PM me and I'll send you his cell phone number.
The problem is that, since I'm here, I can't call ScorLibran (the guy that pays hosting) because he is in Salt Lake City. I'll try mailing him, but he's not the fastest replier...
I also lost ftp access, but I hope everything is still there.
I'll try to keep you informed.
Edit: Maybe some nice guy in USA would be willing to send him a SMS message?
If you can, please PM me and I'll send you his cell phone number.
I could call if you want - I don't have anything else to do with my Skype Out credit.
OK, I left a message on his mailbox since he didn't pick up. That made 2 cents - now I am broke... Still 1.56 € to get rid of.
Edit: Also sent an SMS.
Edit: Also sent an SMS.
Thank-you very much
Now we must wait...
Now we must wait...
QUOTE(rjamorim @ Dec 30 2006, 16:15)
I also lost ftp access, but I hope everything is still there.
...you guys made backups, don't you?
... 
QUOTE(Fandango @ Dec 30 2006, 14:35)
...you guys made backups, don't you?
... I have backups of a somewhat old version of the HTMLs, and I also have rjamorim.com backed up in its entirety, including the listening tests page and rrw.
I got a reply from Chris:
Guess we are the receiving end of web host stupidity. Again.
QUOTE
I've called them twice this morning, and am trading emails with them as well to get this fixed ASAP. They say I "abused their web server", and overutilized resources. They guy on the phone knew nothing. They never sent me an email or called my phone. They simply took the site down. Stupidity. So the guy tells me to resolve it with emails.
Guess we are the receiving end of web host stupidity. Again.
don't let this trouble interrupt you celebrations for the new year (if there is any that is), take your time and sort it out or chose another host. this is what they kind of tell you to do anyway, isn't it?
well, thank you guys for your continued effort in this matter and for providing us with fresh compiles (John et all), hosting and information
well, thank you guys for your continued effort in this matter and for providing us with fresh compiles (John et all), hosting and information
QUOTE(Digga @ Dec 31 2006, 15:34)
this is what they kind of tell you to do anyway, isn't it?
Or that they should upgrade to a VPS / own server.
QUOTE(Sebastian Mares @ Dec 31 2006, 11:56)
QUOTE(Digga @ Dec 31 2006, 15:34)
this is what they kind of tell you to do anyway, isn't it?
Or that they should upgrade to a VPS / own server.
Indeed, that sounds like a scam to get us to upgrade to plans that cost 4x more than what we are currently paying. So far they failed to tell us what precious resources we are overusing (CPU, disk, memory, bandwidth...) and how we are overusing it.
It can't be disk or bandwidth as both are carefully kept within the quota. And as for CPU/memory, the vast majority of the site runs on static HTML and HTTP downloads. The only PHP script that gets used often is Mac's dancer, which distributes bandwidth consumption among several mirrors.
Depending on your diskspace/bw needs, I may be able to host you for free on my machine (hosts kraln.com and other projects of mine). I own the machine (it's a colo, not a dedi rental) so it's entirely mine...
send me an email: kraln@kraln.com
send me an email: kraln@kraln.com
QUOTE(kraln @ Jan 1 2007, 07:41)
Depending on your diskspace/bw needs, I may be able to host you for free on my machine (hosts kraln.com and other projects of mine). I own the machine (it's a colo, not a dedi rental) so it's entirely mine...
send me an email: kraln@kraln.com
just my opinion, but for someone with apparently... 0 posts here (ergo no outside bin/offtopic) and randomly offering a server, i'd probably go with a more trusted company.
If there is a temporary need for hosting the binaries, I'd be happy to help out. Just give me a PM.
I also offered Robero to host RW since I now have 10 GB of webspace and unlimited traffic, but I think they got it sorted now. 
Thank-you very much for the offers, friends, but Chris sorted out the issue. He decided to bite it and go for the VPS package. Well, it's his money...
For anyone who needs anything in the interim, you'll find a lot of it at: http://homepage.ntlworld.com/jfe1205/. It's not pretty, but most of it's there!
Well, that's a shame, rjamorim... it only validates their unethical strategy to con folks into paying more than what they need. 
At least the site should be back up soon.
At least the site should be back up soon.
QUOTE(Sebastian Mares @ Jan 1 2007, 14:06)
I also offered Robero to host RW since I now have 10 GB of webspace and unlimited traffic, but I think they got it sorted now.
is it a hosting plan? or your own server?
QUOTE(Moguta @ Jan 1 2007, 18:32)
Well, that's a shame, rjamorim... it only validates their unethical strategy to con folks into paying more than what they need.
It seems to me Chris was more hurried than me to have RareWares running again. I was only planning to sort it out when I return home, next weekend...
QUOTE(kwanbis @ Jan 2 2007, 01:11)
QUOTE(Sebastian Mares @ Jan 1 2007, 14:06)
I also offered Robero to host RW since I now have 10 GB of webspace and unlimited traffic, but I think they got it sorted now.
is it a hosting plan? or your own server?
Hosting plan for 8 € per month: http://all-inkl.com/eng/index.php?cna=&cnb=
Their English is a bit rusty though. I asked what they mean with "Traffic inklusive" ("Transfer include") and they told me that the traffic is no longer limited.
QUOTE(rjamorim @ Jan 1 2007, 18:51)
It seems to me Chris was more hurried than me to have RareWares running again.
It's a very valuable source for all to find up-to-date already compiled .exe and .dll files.
I had tried to access RareWares before reading about it being down here on HA.org and some four letter profanities came to mind seeing it down.
I don't remember if you had a Donate button on RareWares or not (never noticed), but it's one idea to offset the cost!
Hosting companies are almost as big a scammers as spammers
QUOTE(Sebastian Mares @ Jan 1 2007, 16:52)
Their English is a bit rusty though. I asked what they mean with "Traffic inklusive" ("Transfer include") and they told me that the traffic is no longer limited.
I remember there was a fail of 1 router and all their servers weren't accessible at all...
I've got my stufff there as well. For me it is enough, but bandwidth was the bottleneck IIRC?
I didn't experience downtime during the past few months. They used to have some problems a year ago, though. Also, it wasn't their rooter that crashed, but the company who has the servers AFAIK.
@rjamorim: Thanks a lot for what you have done. Thanks to Chris too.
Sorry I could not reply earlier. Crazy New year celebrations
Sorry I could not reply earlier. Crazy New year celebrations
QUOTE(Andavari @ Jan 1 2007, 23:19)
I don't remember if you had a Donate button on RareWares or not (never noticed), but it's one idea to offset the cost!
Nah, I'll add lots of popups promoting online casinos and v1agra
Seriously, the donation button is indeed a good idea. I'll ask Chris if he wants it.
I'm sure some of us are already sitting here with credit cards in hand.
QUOTE(rjamorim @ Jan 3 2007, 14:18)
Seriously, the donation button is indeed a good idea. I'll ask Chris if he wants it.
I'd donate, I feel orphan without the RW repository. Please tell us when back!
Just a consideration: time to switch to HA torrent tracker ?
QUOTE(PatchWorKs @ Jan 4 2007, 07:17)
Just a consideration: time to switch to HA torrent tracker ?
I don't see the point, bandwidth is not really a problem for RW (and, for all that it matters, we do/did have our own tracker).
QUOTE(rjamorim @ Jan 3 2007, 07:18)
QUOTE(Andavari @ Jan 1 2007, 23:19)
I don't remember if you had a Donate button on RareWares or not (never noticed), but it's one idea to offset the cost!
Nah, I'll add lots of popups promoting online casinos and v1agra
Seriously, the donation button is indeed a good idea. I'll ask Chris if he wants it.
I thought I'd throw that idea out since I hadn't noticed anywhere to donate, seems I wasn't missing something after all.
Please no popups unless they're the frozen variety like grape flavour, however v1agra could keep things up!
QUOTE
Please no popups unless they're the frozen variety like grape flavour, however v1agra could keep things up!
haha excellent. Why is the website down again? Somebody forget to the pay the server bill?
the hosting company was looking for a little excitement for a change?
QUOTE(Sebastian Mares @ Jan 1 2007, 16:52)
Hosting plan for 8 € per month: http://all-inkl.com/eng/index.php?cna=&cnb=
I know from my own experience that they block "dangerous" client IP ranges like certain ones from south america (maybe more). They were getting lots of hacks from that area and would only unblock upon request on a dedicated server. That way most of my buddies over there were unable to access a site I was hosting, making me switch to another hoster.
QUOTE(HotshotGG @ Jan 4 2007, 14:59)
haha excellent. Why is the website down again? Somebody forget to the pay the server bill?
Yeah, I don't think so.
They've finally been beaten into submission, and are migrating the site contents over to a new VPS account right now. It took the involvement of their inept leader, and an offer of training in web server administration and customer service by me. "If you can't do your job, then I can teach you."
Hopefully the site will be up and running within a few hours.
Thanks for everyone's patience, and sorry for the availability problems. As far as I know, this has been the first serious downtime issue for Rarewares (since it's been on this host, anyway), and we're taking steps to make sure it doesn't happen again.
Was Rarewares ever back up? I just tried to go there about 4 hours ago and it was down, like now.
QUOTE(onthejazz @ Jan 7 2007, 06:03)
Was Rarewares ever back up? I just tried to go there about 4 hours ago and it was down, like now.
The idiots at the hosting company seem to be working on it...
One of the reasons I built my own webserver, so I don't have to put up with hosting companies and their BS policies.
I'd like them to define "abusive" for me, really. I ran a HTML-only server on an old Mac IIvx for a few months running OpenBSD. It didn't bog down a bit. It did after I installed PHP and started adding php areas to my site. Then everything got moved to my old Proliant 6500 (Quad PPro 200 w/FreeBSD 6.1) and it sits there ever since.
Now, unless these morons are running a 486 for a web server, it shouldn't be CPU or IO abusive at all.
Just wish the U.S. had between 10 and 100mbps to each house. *grin*
I'd like them to define "abusive" for me, really. I ran a HTML-only server on an old Mac IIvx for a few months running OpenBSD. It didn't bog down a bit. It did after I installed PHP and started adding php areas to my site. Then everything got moved to my old Proliant 6500 (Quad PPro 200 w/FreeBSD 6.1) and it sits there ever since.
Now, unless these morons are running a 486 for a web server, it shouldn't be CPU or IO abusive at all.
Just wish the U.S. had between 10 and 100mbps to each house. *grin*
Allow me to entertain you:
QUOTE
OK, I waited 5 hours. Here's my experience:
www.rarewares.org still points to this goddamned page:
http://esc91.midphase.com/suspended.page/
The rarewares and rjamorim folders are still empty
Important folders like applecore and upload are still nonexistant
I still can't access through SSH, either using the root account with password ******
or any of my accounts with key pairs.
I still can't access whm.
Summary: you guys are still shafting us.
----- Original message ----
De: "dedicated@mpcustomer.com" <dedicated@mpcustomer.com>
Para: Roberto José de Amorim <rjamorim@yahoo.com>
Enviadas: Domingo, 7 de Janeiro de 2007 7:28:13
Assunto: Re: [#1120625] Res: [ipcheck] Problems with dns setup on vps.soniccompression.com
Im sorry for the support youve received thus far. Ill do everything I can to get you squared away right now/tonight/morning however long it takes
Im ganna go through your list and make sure I get everything taken care of
Check back in 5 hours when you IPs have propigated and update this ticket if something is not correct.
-John Tichnell
www.rarewares.org still points to this goddamned page:
http://esc91.midphase.com/suspended.page/
The rarewares and rjamorim folders are still empty
Important folders like applecore and upload are still nonexistant
I still can't access through SSH, either using the root account with password ******
or any of my accounts with key pairs.
I still can't access whm.
Summary: you guys are still shafting us.
----- Original message ----
De: "dedicated@mpcustomer.com" <dedicated@mpcustomer.com>
Para: Roberto José de Amorim <rjamorim@yahoo.com>
Enviadas: Domingo, 7 de Janeiro de 2007 7:28:13
Assunto: Re: [#1120625] Res: [ipcheck] Problems with dns setup on vps.soniccompression.com
Im sorry for the support youve received thus far. Ill do everything I can to get you squared away right now/tonight/morning however long it takes
Im ganna go through your list and make sure I get everything taken care of
Check back in 5 hours when you IPs have propigated and update this ticket if something is not correct.
-John Tichnell
QUOTE
FOR FUCK'S SAKE! The domains were already set up properly! Can't you fucks understand that I just
want you to move the all the data that were in the filesystem from the old account to the new account?
The folders rarewares and rjamorim are still empty, and the folders applecore and upload are nonexistant.
THAT IS WHAT I HAVE BEEN SAYING THE WHOLE DAY!
oh, and as for step 2): I CAN NOT LOGIN TO WHM. WHY? BECAUSE THE LOGIN/PASSWORD
YOU SENT ME IS NOT ACCEPTED!!!!!!!!!!!
have a nice afternoon.
----- Mensagem original ----
De: "dedicated@mpcustomer.com" <dedicated@mpcustomer.com>
Para: Roberto José de Amorim <rjamorim@yahoo.com>
Enviadas: Domingo, 7 de Janeiro de 2007 14:56:59
Assunto: Re: [#1120625] Res: [ipcheck] Problems with dns setup on vps.soniccompression.com
Hello,
I have moved your domain(s) to your new server. There are a few steps required on your end to complete the migration
1) update all mysql connection strings, changing "remotemysqlhost" to "localhost"
2)
register nameservers. Login to WHM and choose networking
setup->nameserver ip's. Make a note of the IP's. Then login to your
registrar and register a domain host or a domain nameserver using the
provided IP's. WE have some tutorials here:
http://midphase.com/tut
Please let us know if you require further assistance
Tahnsk
want you to move the all the data that were in the filesystem from the old account to the new account?
The folders rarewares and rjamorim are still empty, and the folders applecore and upload are nonexistant.
THAT IS WHAT I HAVE BEEN SAYING THE WHOLE DAY!
oh, and as for step 2): I CAN NOT LOGIN TO WHM. WHY? BECAUSE THE LOGIN/PASSWORD
YOU SENT ME IS NOT ACCEPTED!!!!!!!!!!!
have a nice afternoon.
----- Mensagem original ----
De: "dedicated@mpcustomer.com" <dedicated@mpcustomer.com>
Para: Roberto José de Amorim <rjamorim@yahoo.com>
Enviadas: Domingo, 7 de Janeiro de 2007 14:56:59
Assunto: Re: [#1120625] Res: [ipcheck] Problems with dns setup on vps.soniccompression.com
Hello,
I have moved your domain(s) to your new server. There are a few steps required on your end to complete the migration
1) update all mysql connection strings, changing "remotemysqlhost" to "localhost"
2)
register nameservers. Login to WHM and choose networking
setup->nameserver ip's. Make a note of the IP's. Then login to your
registrar and register a domain host or a domain nameserver using the
provided IP's. WE have some tutorials here:
http://midphase.com/tut
Please let us know if you require further assistance
Tahnsk
The combination of "you fucks" and "have a nice afternoon" is just awesome!
Yeah, sadly it's always the same thing:
You only really miss things once they're gone.
I love RW as the one place to get all my audio encoding software, always go there and check before encoding a new batch of my CDs.
Hope you'll be back soon, keep up the good work guys!
You only really miss things once they're gone.
I love RW as the one place to get all my audio encoding software, always go there and check before encoding a new batch of my CDs.
Hope you'll be back soon, keep up the good work guys!
it's running now ... it took only a week :S
QUOTE(kwanbis @ Jan 7 2007, 17:15)
it's running now ... it took only a week :S
Use while you can! I'm going to start copying data and then I'll try to convince Chris to move out. I'm sick of these guys and their threat (they want me to apologize for calling them fucks or else. hah. I strongly believe they are not the ones that should be getting a big apology)
It's running? Not on my side. I emptied cache and stuff and still no luck.
Confirming its working.
Seeing ^ I would have thought they would have wanted an apology before making it accessible again
Seeing ^ I would have thought they would have wanted an apology before making it accessible again
Running for me now, too.
I learned the hard way that you should always make backups of your website. I had a webhost go completely out from under me one time without warning. I still had most of the static files for my site, but all of my data in the database was gone, never to be retrieved. I do monthly backups now, which is relatively easy if the host uses cPanel.
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